Since the 'edit profile' option has thus far been the only apparent avenue to communicate with you, not having responded to a single support request, I'll continue my attempts to close my account here. My latest profile update was denied by website administration, though I'm confused as to the reason. Nowhere in the terms of service can I find ANY violation in reference to criticism of administration. In fact, what I DO find are violations on the part of Collarspace. These include:
-1.1. "Please feel free to contact us by clicking the "support" link at the bottom of this page."
-This was attempted multiple times with no response.
1.2. "We are placing legal conditions on your use"...."and making certain promises to you."
-Yet the promise of an operable 'close account' function and support requests have gone unanswered.
3.1. "You agree and acknowledge that all materials displayed on the website are protected by the first amendment rights to free speech".
-Yet in denying my profile update which included criticism of website administration, without any apparent prohibition of said criticism, you are denying my first amendment rights.
4.7 "If you provide any information that is"... "not current"... "website has the right to"..."terminate your account".
-I haven't updated my age lately so I bare my membership eligibility to your penalty of termination. Please proceed with your right and responsibility to terminate.
-12.1. "Closing your account voluntarily is accomplished by clicking on "support" button on the main menu and selecting "close your account" for the type of request."
-This button does not work and when I made multiple requests to address the issue, no response or solution was offered.
This latest profile update includes a deletion of my profile picture and any other information that I possibly can so that I may minimize my profile information. My request for removal via this venue is solely due to the fact that the process that you've provided doesn't work. This is a very simple request that I'm well within my rights to pursue. Why can't you simply do the right thing by deleting my profile? Barring that, then I ask that you stop violating my first amendment right of free speech by approving this update.
I've tried multiple times to close my account here over the years but have greatly accelerated my attempts in the past few months. The 'close account' option doesn't work... I use it, I get a message confirming that it's closed and then it isn't. I then messaged website support about the issue... multiple times. When that failed I wrote about the experience in my journal. When that didn't elicit a response, I decided to try this, an update to my profile intro.
So if you're reading this, it proves several things... how dysfunctional this website and its administration is, how the administration doesn't care enough about its members to even bother reading correspondence and profile updates and how much of the members time is wasted during the long wait for profiles to be updated.